Creating a Service Culture
Customer service is the foundation to any successful company. Creating a service culture within an organization is paramount to growth. Michele has harnessed years of customer service experience to develop leading-edge workshops, training and tools for every level of your organization. These programs have been proven to create a customer-centric focus in teams, departments and the organization as a whole.
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Tools developed by Michele include:
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Looking for the best in training products? Be sure to visit our new online catalog dedicated to offering the finest training products: DiSC® Profiles, Books, Videos and a much more! You'll like our prices as well - nearly every product is discount 10% off suggested retail. Click here to view our catalog.
Customers We Keep
“I have engaged the professional services of Michele Weston over the past several months to provide guidance and support for our ongoing efforts to enhance employee engagement, reduce clinical turnover, and improve the patient experience in our 15 hospitals located in North Florida and South Georgia. Michele’s depth of knowledge of the health care industry and environment, her high energy level, and her engaging style have immediately positively impacted several of our operations. Testimonials from our hospitals have indicated that Michele has been one of the best facilitators for needed organizational change that they have every experienced and benefited from. I believe it is the combination of the key attributes mentioned previously plus Michele’s practical, hands-on approach that have produced the results that will produce long-lasting, needed change in our hospital cultures and in the minds and hearts of our leaders and staff.”
Ric Shriver, SPHR
Vice President, Human Resources
HCA North Florida Division
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Office Address
8290 Boulder Drive
West Des Moines, IA 50266
Phone: 515-221-2688
Toll Free: 1-866-225-1249
Fax: 515-221-2689
Michele is proud to be a Certified Speaking Professional and a GSA Contract Holder.
Find Michele on the following sites:
